Archive for category Social Media Platform

Killing Time is a Crime–Embracing Speed by Redefining Life, Play & Work

Image via Flikr Creative Commons, courtesy of Yosi Lazarof

Image via Flikr Creative Commons, courtesy of Yosi Lazarof

I do a ton of reading and research for all my books and blogs. Recently, I discovered a GEM of a book that I highly recommend; The Age of Speed—Learning to Thrive in a More-Faster-Now World by Vince Poscente.We all feel overwhelmed. It seems the more time-saving devices we have, the more that’s expected of us. We dash between e-mail, text, social media, housework, work, writing, family and feel like we’re drowning.

The WANA Way has always striven to be unique, unlike any other social media/business approach. Our focus is quality, not quantity, community, not “customers.” I recognized early that if writers (or businesses) weren’t having fun on social media or with work? They either wouldn’t do it or would do it poorly.

Time Redefined

In my newest book, Rise of the Machines—Human Authors in a Digital World, I go to great lengths to explain how changes in civilization not only alter the biological structure of the brain, but they also shift our values. Any significant advance transforms how we order space and time and what we find important. As society evolves, we must also evolve or we’ll be left behind (or our heads will metaphorically explode).

For instance, if we could access a time machine and go back to the year 600 A.C.E., we wouldn’t be able to communicate the same way with fellow humans. The clock wouldn’t be invented for a few more hundred years and we “time travelers” would experience lives governed by seasons and the sun (not a wristwatch).

Time had not yet been sliced, diced and parceled out. Thus, if we said, “Meet you in an hour” or “See you at 1:30″ we’d likely get a blank stare…then be burned as witches.

I just said meet me for coffee at 9:00 a.m.

I just said, “Meet me for coffee at 9:00 a.m.”

Changes in the Life-Time Pie

Poscente brought up a remarkable point I hadn’t consciously seen. How we order time has been changed with technology. When we shifted from an agricultural society to an industrial society, humans began to define work in spacial terms. Work was a place we went. Home was the place we relaxed. The garage was the place for chores and the TV room was the place to chillax.

This was all well and good before the advent of the Internet, cell phones, texting, social media, and e-mail. Now we feel guilty when we text an I love you to a spouse or partner at work or when we answer a business e-mail or check Facebook at the park with family. It’s like life just got thrown in a Vita-Mix and whiiiiirrrrrrrrrr……

As Poscente says, “The framework that gave us discipline over our time and kept work in a neat little box has been rendered obsolete.”

This is one of the biggest reasons many author social media campaigns fail. Many well-meaning marketers advise writers to keep public life (authorly stuff) and personal life (fun/human stuff) in two separate spaces—a work space (fan page) and a personal space (profile page). They recommend multiple Twitter accounts—one all author and one as a human.

Then what happens is this…

The fan page grows at glacial speed and the author gets discouraged and, even if she pays to promote? The ROI (Return on Investment) is dismal. Then, discouraged, the writer grudgingly posts (rarely) because the fan page is no fun when only spam bots and digital crickets are there for company.

Depressed writer then defaults to spending more time on the profile page because it’s fun, active and dynamic…and subsequently feels guilty and levels the Christmas fudge like a biblical plague. Why?

Because she feels she is goofing off and not “working.”

Same with Twitter. The “Author Identity” gets ignored or reported for spam, while the “Personal Identity” is having a blast just chatting with others.

***This applies to most social media, btw.

Work and Fun Play Well Together

We can take a lesson from the corporate world. If we study the businesses that have thrived the most in recent years—Pixar, Google, Patagonia, The Boston Beer Company, Think Geek, NING, Best Buy (you can check some of these companies out HERE)—we see they are doing well because they’ve released the serfs employees and given them loads of freedoms.

There are businesses who haven’t caught up to the changes in our culture. Cell phones are turned in at the door, outside Internet use is prohibited and even punished. Computer keystrokes are measured and outgoing and incoming calls are monitored. Why? Because these businesses value metrics more than people. Employees are reprimanded for taking sick days or vacation (even when allotted), because any time away from “work” adversely impacts The Almighty Metric.

My husband used to work in the defense industry. When he took three days off because we were having a baby, he returned only to be written up (even though he had two weeks of sick time and had never used any of it).

O_o

Companies that are stingy with lunch breaks, benefits, and fun are missing out by not understanding the new way we parse time (and how it can benefit their business). Google encourages play, new ideas, engaging with family, and rewards innovative ideas. They appreciate that time has blurred and if we don’t blend work and fun and leisure?

We suffer.

When we try to keep work, play and home in neat, separate compartments? We waste time. Yet, when we merge these areas, we become more aerodynamic and can harness speed because we are zooming along like a kid riding a bike down a steep hill. Faster doesn’t have to mean harder if we embrace a new way of thinking.

Image via Google.com

Image via Google.com

WANA has been founded on the principle of being HUMAN above all else. Engage and connect authentically, and the sales will eventually follow. WANA never has to pay to promote our fan page because we talk about stuff other than writing. We aren’t the Try to Sell Stuff All the Time Channel.

Do we have stuff for sale? Sure! But we also post funny memes, start silly conversations, and share kitten pics :P.

If people wanted only to shop, they’d be on the Shopping Network not a social network.

The failure to appreciate how our ideas of work-leisure-home-time-ratio have changed is one of the main reasons why building an author platform feels like SO MUCH WORK to so many authors. If we are trying to part out work and fun? We just feel chopped in half, and last I checked? Being chopped in half was the definition of “un-fun.”

Learning to BLEND

I don’t multi-task. Multi-tasking is stupid and inefficient. I DO, however blend. I can talk to a writer friend on my cell phone about a plot problem while folding towels. One activity needs attention and the other I can do on auto-pilot. I talk to my mom while I dust. I listen to an audio book while on a Stair Climber. When I’m writing, I’m writing, but then I reward myself with a quick Facebook or Twitter break…then back to writing.

This keeps me passionate about work because it is filled with play and meaning. I’m streamlined. 

In short, never kill time. Time is the only non-renewable resource. Use it wisely and learn to blend. Carry a book and, when stranded at the bank or the doctor’s office? Relax. Read a good book or my blog ;). If we embrace the notion that strict spaces no longer work? We are free to have fun and pair work and play, making life far more rewarding and speed shifts from enemy to ally.

Do you feel guilty having fun? Are you struggling to stay focused on writing because all these beeping devices are driving you nutso? Did you know you were allowed to be human and have fun on your fan page (and actually, if you do that, you won’t have to pay to promote)? Are there activities you blend and it helps keep you supercharged and balanced?

I love hearing from you!

To prove it and show my love, for the month of December, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novelor your query letter, or your synopsis (5 pages or less).

And, if you get a chance, please check out my newest book Rise of the Machines–Human Authors in a Digital World. 

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50 Comments

What Makes You So Special? The Magic to Selling Books

Original Image via Flickr Creative Commons, courtesy of Anurag Agnihotri

Original Image via Flickr Creative Commons, courtesy of Anurag Agnihotri

I’ve worked both sides of the business fence—the creative and the corporate (and continue to do so). The strange things is that all industries are facing the same challenges as our world gets smaller, more integrated, and increasingly populated with competition. All types of businesses, whether we are selling tacos, signs, t-shirts, cardboard, technology or books must answer the same questions or face extinction:

Why YOU?

Why not someone else?

What do you offer ME?

What makes you so special?

WHO ARE YOU and why do I (the consumer) care?

A Lesson from SEARS

Image via Flickr Creative Commons, courtesy of Keith Nerdin...

Image via Flickr Creative Commons, courtesy of Keith Nerdin…

For generations, Sears was a corporate juggernaut. Sears promised quality products at an affordable price. Then, Kmart came on the scene. So, Sears decided to get a bit fancier and more like a higher end department stores like Macy’s in reaction to increasing competition.

Yet, herein grew the confusion. Those who viewed Sears as a place for discount goods simply shopped at Kmart. Those who viewed Sears as a department store just went to Macy’s.

Sears had inadvertently muddled it’s brand. The company lacked focus, and, without focus, they lost domination over their market and have yet to reclaim it.

Why?

They couldn’t answer the above questions.

Why Sears and NOT Kmart or Macy’s? What did Sears offer the others didn’t? Why their products/stores? What makes me (the consumer) care?

There are only three core successful strategies whenever selling books (or even tacos or video games for that matter). Yes, THREE. Hey, I dig simple. Though, I will offer a caveat: There is overlap between corporate business and publishing (writing/selling books), but they’re hardly the same creatures. Yet, the smart writer understands that making a living doing what we love involves good business sense. Why not harness the great ideas both worlds can share?

Cost/Quality

Image via Flickr Creative Commons, courtesy of Mike V...

Image via Flickr Creative Commons, courtesy of Mike V…

Okay, some of you might think I am cheating a bit here and putting two in the same category. Yet, I will say that there are many successful authors (indie and self-published) who aren’t writing The Great American Novel, but they turn out a lot of books people enjoy reading. Brain candy.

Sometimes people just want a burger, and they consume Big Macs with a lot more regularity than foie gras. These (burger) authors will never win a Pulitzer, but they frequently do very well because they tell good stories and a lot of them. Thusoffering e-books for $1.99 or $2.99 or $3.99 (for the trilogy) is a sound business strategy. Because when one has fifteen, twenty or more titles to sell (I.e. John Locke)? Those numbers add up exponentially.

If we spend more time on quality, then cost is less of a factor (though don’t get crazy). No one would respect a fine-dining establishment run from a food coach selling escargot for .99 in a paper boat. In fact, we might call the Health Department O_o.

Truth is, quality can command a higher price (because it takes longer to produce) .

Screen Shot 2013-12-02 at 7.09.36 AM

Image via Flickr Creative Commons, courtesy of Herbie’s Vintage 72

My book, Rise of the Machines–Human Authors in a Digital World is the culmination of two years and over 20,000 pages of reading/research (some of it highly tedious). There’s a ton of information about neuroscience, marketing, advertising, the history of communication and how technology’s very literally changed the structure of the human brain (why ads have lost so much power). I teach how to form a viable, sustainable brand that connects to readers, and the book also include a simple step-by-step plan for branding and blogging that has proven to work time and time again and has helped sell (now) millions of books.

And I’m funny :D.

This is why I won’t be selling this book for $1.99 (aside from, perhaps, a short promotion for the e-book). Why? No one would respect the information I offer.

That and I read Gutenberg Galaxy Brilliant man but…. O_o.

Differentiation

Screen Shot 2013-05-23 at 10.03.48 AM

Image via Demotivationals.

Product (books) can contribute to this factor, but differentiation is why I’ve been pushing for writers to have a meaningful and effective social media platform for YEARS. In a world deluged in books? Why you? Why me, for that matter? Social media helps us stand out in a sea of choices. We (readers) gravitate to who/what we know and like.

Brick-and mortar businesses have the benefit of a storefront and location. Maybe Joe’s isn’t the best place for a burger, but it’s next to my work and cheap and I can eat in the 30 minutes I’m allotted for lunch. 

But even with the most premium real estate, if a business can’t differentiate and offer quality at a good price, it can still tank.

When I was in NYC in 2012, there was a juice bar across from the Hyatt. PREMIUM real estate, but they didn’t open until after 9:00 a.m. and closed at 4:00 p.m. They had the best (and likely most expensive) location, but they offered nothing different or special that would make regular commuters streaming the streets to and from work deviate from Starbucks. They were missing the people most likely to buy their product—those going to work and home from work.

Not surprisingly, they were out of business when I returned in 2013. Yes, I was bummed.

They had a great product, but, like Sears, they failed to answer the critical questions. WHY YOU? WHY are YOU so special? What do you offer that will make me deviate from a Kmart Jamba Juice?

As authors, we face the same problems. The modern consumer wants to know, Why should I READ instead of playing XBox or watching Duck Dynasty? Isn’t reading WORK? Why your book, when there are a quarter of a million others?

And there are a lot of writers out there paying for fancy marketing and ad campaigns thinking it’s the Golden Ticket. I’m certain that juice store thought the same when it rented premium space in Manhattan. But this is no longer enough. We have to be unique, special, offer value, connect to the consumer and be able to answer the critical questions…

WHY US? WHY OUR BOOKS?

Focus

Business used to be BIG. Big was BETTER. Big business, big papers, big publishing, but big is dead and the remaining few are barely able to sustain their bulk.

Small business makes up most of the commerce. The future is niche. Nintendo is a fabulous example. They didn’t try to take on XBox or PlayStation. They came out with the Wii. Nintendo spotted a huge audience being left out of the gaming experience—those who wanted to play and have fun, but weren’t hardcore gamers.

Unlike XBox, they didn’t seek to be an all-in-one technology device where one could play games on-line with ten buddies in five countries, watch YouTube, browse the web and check in on Facebook. Nintendo focused on simplicity, on the inexperienced gamer (who likely never would play First-Person-Shooter Games).

Grandma could bowl and Grandpa could swing a tennis racket. Toddlers could dance and Nana could dance with them. Whether bowling, wielding a virtual sword, or working out? Wii was SIMPLE….which meant Nintendo didn’t have to compete with the bigger gaming consoles. They could also beat the bigger boys on price and make a profit far sooner by filling an overlooked need with a far less expensive product.

Focus is one of my pet peeves about having multiple pen names, but that’s another blog :D. It’s also why we don’t need to be everywhere all the time on social media. It dilutes the power of focus.

For writers? Look around. Who is a forgotten or overlooked audience? Where can you find a niche audience just waiting for you to see them? To connect with them? I teach how to do this in my book, btw ;).

Beyond social media, what genre boundaries can you break as an artist? Sure, write urban fantasy, but there’s a ton of competition. Why not an urban fantasy with a thirty-something, forty-something or even Baby Boomer heroine? Hey, just because we get older doesn’t mean we’re dead and don’t want to believe we still got it :D.

FORTY's so bright, I gotta wear shaaaaadddes..... Yes, I am forty.

FORTY’s so bright, I gotta wear shaaaaadddes….. Yes, I am forty.

Trust me when I say I am not interested in a book with a twenty-something protagonist. I want older women to ROCK, and maybe writers can help our society stop looking at getting older like it’s a disease.

For the love of CHOCOLATE, they’re smile lines not psoriasis! What’s with all the CREAMS? I am NOT contagious and you will ALL be here eventually, so why can’t “being older” be HOT?

What are your thoughts? As readers, do you get tired of the same tropes? What is a favorite book or movie and what made it special? Why was it different than all the other choices? Why did it stand out? Do you struggle with focus? Shouldn’t being older be hot? It was for Sean Connery, why not us gals? Oh, and big thighs. Stop stuffing us in Spanx and just let a gal with a booty and curves/cushion be HOT…ok, that just went a weird direction *hangs head*

I love hearing from you!

To prove it and show my love, for the month of December, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novelor your query letter, or your synopsis (5 pages or less).

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106 Comments

5 Ways Authors Abuse Their Facebook Profile Privileges

Screen Shot 2013-11-21 at 10.52.17 AM

Today, the fantabulous WANA International Instructor, Lisa Hall-Wilson is here to share to sage advice about Facebook. She knows ALL things about Facebook, which is why she not only teaches for WANA, but she manages our WANA International fan page. We don’t need to pay to promote and Lisa gets MAD traction on our fan page, so she is THE GAL to listen to in these matters.

Also, I have been a victim of many of these “marketing strategies” and they make me see RED. We know you guys are trying hard to be responsible professionals and there is a LOT of bad advice floating around out there. We have all oopsed, so don’t worry. But Lisa is here to set you straight and tell you the WANA Way…which works, btw ;).

Take it away, Lisa!

Lisa Hall-Wilson

Lisa Hall-Wilson

I feel a bit like the soup nazi with this post – no Facebook for you! But some people seriously need a time out. It’s promote promote promote all the time in a one-channel informercial. Hands up – have you been a victim of these people?

I wrote this post for Jane Friedman on 5 reasons why you should use your Facebook Profile (not a Page) to build platform. What I need to make clear is that with freedom comes responsibility. There are key rules about Facebook etiquette that many are either unaware of or ignore.

Stop!

Using your Profile instead of a Page to build platform gives you the ability to spam people in a way Pages cannot. Pages cannot join groups or group conversations. Pages can’t comment on or post a Profile, they can’t send private messages to Profiles. Pages can’t force-add people to events. The list goes on. Just because you can, because Facebook doesn’t explicitly say it’s against the rules – doesn’t mean it’s not icky, annoying and spam

1. Do not post your own content on another’s Profile wall (timeline).

This is a pretty personal one cause this recently happened to me. First, if you goof on this one, apologize, remove the post and consider it a lesson learned. Don’t argue. This is considered personal space. Anything posted on my timeline is seen as endorsed by me. It’s akin to going to a friend’s jewelry party and bringing along samples to your own soap business and handing them out uninvited.

Great way to never get asked back.

If people are posting their content on your wall often, you can decide who can post on your timeline if necessary. I know some Indie authors who have been forced to do this because the spam is so bad.

2. Do Not Tag People in Unrelated Status Updates or Photos

What do I mean by unrelated? If I quote another blogger or author in a blog post, I might tag them. If they inspired that blog post, I might tag them. But I might not. And I’m not going to do it more than once or twice a year. If you’re just doing it to get noticed it’s considered spam.

For the love of cookie sprinkles….STOP.

I strongly recommend you turn on approvals for all tags. People can tag you in a photo or status update, this requires you to approve those before they show up on your timeline – because people use this to spam your friends but your friends might not realize you were spammed, which makes life seriously awk-ward.

3. Do not bomb conversations with blog links.

I see this all the time. Do not find a lively conversation thread and drop a link to your blog there. That hit and run tactic is super annoying and is spam. If you are an active participant in the conversation and you have a blog post that directly relates to the topic at hand, go ahead and share that link in the spirit of no-reciprocation-expected.

You’re sharing this because it adds value – no strings attached. Dropping a link into the conversation you’re not a part of is spam regardless of whether the post could remotely be relevant.

4. Do not create a group and force-add 2000 people.

Facebook will let you invite a ridiculous amount of people to an event or group. I get event invites all the time. Those can be annoying, but what’s worse is being force-added to a group that’s a 24/7 spam channel! You can go ahead and create a group where two or three people post links to their blogs and courses if you want to – but let people opt into that. I had to remove myself twice from the same group and finally clicked the box that says do not allow myself to be added again.

5.  Any story can be seen by friends and seen as an endorsement.

When you click like, comment or share something, you create a ‘story’ within the Facebook environment. When you share an update or link, it’s seen as an endorsement unless you add an editorial comment stating otherwise. However, what many people using their Profiles to build platform don’t realize is that your likes and comments can be shown to friends, and friends of friends depending. You can’t filter that.

You’re following an erotica author friend because you wanted to support her, even though you write children’s fiction. She posts an alluring pic of a near-naked man and you liked the pic – for whatever reason. You might not have liked the pic or the man, but wanted to support the author say.

Doesn’t matter.

At best Facebook could show that story (that you liked that content) to friends FB believes have similar interests. You have no control whether that shows up in someone’s news feed or their ticker or at all.

Something else to consider is that you can’t opt out of sponsored stories. Sometimes Facebook will recommend Pages to users and they will use your name and profile pic (all public content) by way of public endorsement to your friends. Someone can purchase a sponsored story ad and your face and name could be used to promote that Page.

We can complain all we want, that’s the price of admission. If you are using your Profile to build platform keep this in mind! I can’t stress this enough. Every action you take can spread a lot further than you intend. If you wouldn’t say it to your mother in her living room, don’t say it (or like it) on Facebook.

In the spirit of helping others share my Facebook happy, I started a group for writers who want to learn how to use Facebook the WANA way, not spam people, and build a healthy community or tribe. It’s a closed group so there’s a measure of privacy, but it means you’ll have to request to join. *psst – I’ll approve you.** I’ll post about updates and changes, and answer questions (within reason), but I really want this to be a safe place to ask questions and share experiences as well. Abusers will be removed!! :D

What annoying Facebook marketing tactics have you been the victim of? Share in the spirit of helping not shaming.

On Saturday, November 23, I’m teaching a webinar on Using A Facebook Profile To Build Platform. The cost is only $45, and we’ll look at how to set your privacy settings, friend lists, target posts, create a content strategy, how to brand yourself visually, best posting practices, and more. If you can’t make it sign up anyway. The webinar will be recorded and sent to all registrants.

I’m also offering this class as part of a very special WANA 2Fer. Marcy Kennedy is running her A Crash Course to Using Google+ to Build Your Author Platform the same day and we’re offering a discounted rate of $20 off for people who sign up for both. Click here to register for the 2Fer!

About Lisa Hall-Wilson

Lisa has been using Facebook since 2007, and has been a paid administrator, content creator, and consultant for more than three years. She manages Pages for non-profits and small businesses in Canada and the United States (including the MYWANA Facebook Page). She’s an award-winning freelance journalist, syndicated columnist, and fantasy author. You can find her hanging out on her Facebook profile.

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60 Comments

Four Ways Google+ Communities Help Authors Build Their Platforms

Image via Pink's Galaxy Flickr Creative Commons

Image via Pink’s Galaxy Flickr Creative Commons

Hey Guys! I promised I would post twice a week, but I am happy to add in some extra awesome when the opportunity arises. Social media is key to any author platform, but, to be blunt, there is NO WAY I can teach all of them with equal excellence. This is why I have amazing WANA instructors. Facebook or Twitter might not be your style. Or, maybe you are still trying to FIND your style. Here to help you is the FANTABULOUS WANA International Instructor, Marcy Kennedy….

And no, I couldn’t use the creepy panel van because I am SO NOT driving to Canada. She is here of her own accord. That and I told her I’d spread rumors that she hated unicorns. I am cold that way.

Hmmm, looks legit.

Hmmm, looks legit.

Take it away Marcy!

Marcy Kennedy, WANA Instructor Extraordinaire

Marcy Kennedy, WANA Instructor Extraordinaire

Did you know that Google+ has the second most active user base of all social media sites? (And yes, Facebook, no surprise, is number one.)

Yet one of the biggest complaints I hear about Google+ from authors is that they struggle to meet potential future readers and to get others to engage with what they’re posting.

The solution to both problems is Google+ communities.

Google+ rolled out communities in December 2012, and communities are rapidly growing around topics as diverse as Star Wars, Javascript, parenting, running, football, and photography. If you’re interested in it, you can probably find a Google+ community built around it.

Before you think that’s great for a non-fiction writer, but I write fiction, let me stop you. Every novel will touch on topics you can find a Google+ community about.

Someone like Elizabeth Spann Craig with her Southern Quilting mysteries could join communities organized around quilting. Erotic romance authors like Roni Loren could join the community that discusses what to read after Fifty Shades of Grey. Does your novel feature vampires or zombies? There’s a community for that. Does your main character have an autistic son? There’s a community for that too. You’re only limited by your imagination.

Here’s the official Google+ trailer.

But the real question is how can Google+ communities benefit writers? After all, I did say that Google+ communities can help us meet potential future readers and grow our platform.

(1)   Find new ideas for blog posts.

What are your potential future readers already talking about and interested in? Those are perfect topics to blog about. Instead of writing into the void and hoping someone will be interested, you’ll already know that what you’re posting on is something they’ll want to read.

Some communities prohibit direct sharing of blog posts so read the rules carefully. However, keep going down this list. The next point is key for developing relationships that will have people adding you to their circles. And once you’re in their circles, they’ll see your status updates—where you can freely share your posts.

(2)   Establish yourself as an expert (and as interesting) by starting valuable discussions.

Anyone can start a discussion in a Google+ community, and topics are organized by categories for easy access.

The best discussions result in active conversations, as well as people sharing it to their own circles. If people see your name attached to great conversations often enough, they’ll add you to one of their circles so they can see everything you post.

(3)   Get an inside look at what your potential future readers love or hate.

If you’re a quick writer and want to self-publish, you could fill a hole in the kind of books people want to read by listening to the likes and dislikes expressed in communities.

This is also a great way to understand the nuances of your genre. Fantasy fans are vocal about what tropes they’re tired of. Steampunk fans are also very vocal about what does and doesn’t belong in a book labeled “steampunk.” Each genre comes with built in expectations.

A large part of success is knowing readers’ expectations and exceeding them. If a reader buys your book expecting one thing and finds another, they’ll be disappointed no matter how great your book might be apart from those disappointed expectations. Once you’re educated on the expectations, you’ll be able to meet them…or choose to forge a new path, while making it clear to readers what they’ll be getting. Knowledge is power.

(4)   If you’re an established author, build a community for your readers.

Google+ communities definitely have a forum feel. Host chats with book clubs. Encourage fan art. Answer commonly asked questions. Provide deleted scenes or interview your characters. If you already have an established audience, Google+ communities provide a low maintenance option for you to encourage conversation among your fans and to be accessible to them.

Google+ is currently a very under-utilized (and poorly utilized) social media platform by writers, but I hope this helps you see the potential hidden inside it.

On Saturday, November 23, I’m teaching a 90-minute webinar called A Crash Course to Using Google+ to Build Your Author Platform. The cost is only $45, and we’ll look at how to effectively set up your profile, what to do about circles and communities, how to use hangouts, and more. This webinar is great not only for those who are already on Google+ but also for those who aren’t sure if it’s the right place for them! If you can’t make it at the time it’s scheduled but still want to attend, sign up anyway. The webinar will be recorded and sent to all registrants. Click here to register!

I’m also offering this class as part of a very special WANA 2Fer.Lisa Hall-Wilson is running her Building a Tribe Using a Facebook Profile webinar the same day, and we’re offering a discounted rate of $20 off for people who sign up for both. Click here to register for the 2Fer!

About Marcy Kennedy:

Marcyis a suspense and speculative fiction writer who believes fantasy is more real than you think. Alongside her own writing, Marcy works as a freelance editor and teaches classes on craft and social media through WANA International. She’s also the author of the Busy Writer’s Guides series of books, including Strong Female Characters and How to Write Faster. You can find her blogging about writing and about the place where real life meets science fiction, fantasy, and myth at www.marcykennedy.com.

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When Spammers and Trolls Take Over – Authors Innovate – Facebook Groups (WANA Class Excerpt)

By Jay Donovan
Hi everyone,

Kristen is recovering from a couple of all-nighters spent caring for a loved one. I’m sure she’ll have plenty to say about it over the coming weeks. She should be back tomorrow. I take that back, she will be back tomorrow,even if I have to drive to TX and make her write a blog post Weekend-at-Bernie’s style.

Today’s post is an excerpt from a bonus lesson from Lisa Hall Wilson’s six week Facebook course. Lisa is a fantastic teacher and one of my favorite online people. She is currently teaching four classes at WANA Intl:

Building A Tribe Using A Facebook Profile
Using Your Facebook Profile to Build Platform
How To Write In Deep Point Of View (POV)
How To Get Them Talking – Interview Like A Journalist

Thanks Lisa for giving us a sneak preview at this new lesson!

WANA Facebook Maven Lisa-Hall Wilson

WANA Facebook Maven Lisa-Hall Wilson

Facebook Groups

Indie authors especially are very good at innovating and finding creative solutions to problems they face trying to connect with their readers/fans. Recently, former lit agent Nathan Bransford posted about the ongoing bully/gang-mentality that’s become prevalent over on Goodreads. People were leaving bad reviews of books they’d never read, or just didn’t like the title or subject matter of. (Read the post here.)

Authors had no way of policing their Goodreads pages, and real fans were turning away because of the bullies and bad reviews.

So they innovated.

How Authors Are Using FB Groups

I often get people inviting me (or force adding me) to closed groups which are really just book launch announcements. Not cool. That’s just spam. Don’t do that. However, some authors are using groups the proper way with amazing success.

Growing a tribe or community around your writing is usually a common goal for all writers regardless of their genre. Easier said than done. Building a community or tribe takes time, effort and intentionality.

To combat the lack of control over on Goodreads, authors have turned to closed FB groups instead.

 

Street Teams

When an author is about to launch a book, they may create (or fans create for them) a street team. I’ve seen these used as incentive to pre-order books. These are the most dedicated and enthusiastic fans you can have. They are your mavens, they generate word of mouth enthusiasm, share your work, post reviews, buy copies for family and friends. This is marketing gold you can’t buy.

Author Strategies

These closed groups are well organized and only genuine fans of the books are accepted as members. Some authors use these groups to send out information to join a street team, help get the message out about their books, events, coming soon and cover reveals, help name the book, etc. Some of these groups have tens of thousands of members. It’s a vibrant hidden community free of trolls because the author admin has the power to turf those who break the rules of the group. There’s no spamming, and readers find it a much safer environment than Goodreads right now.

Authors show up daily to talk to fans, to give that glimpse behind the curtain – they want to see Oz. Authors are growing these groups by placing links to them in the back of their books – as opposed to their websites. It’s an insider club.

Benefit of Closed Group

The big benefit for a closed group is that you have to be a member to see the content. It may show up in your news feed because you’re a member, but your friends won’t see it unless they’re also members. This way members can also share inspiration photos of guys (etc.) and it doesn’t show up on their walls or their friend’s news feeds. You can’t use a group with your Page though, only your Profile. Many Indie authors have what I call a place-holder Page but are only active on their Profile.

Book Promotion

Authors are inviting fellow Indies into these groups to help promote the upcoming book launch often. So XYZ author is invited to participate. The group members are alerted that “XYZ author will be here to spend time with you all. She’s giving away a copy of her… book.”

The author admin creates a thread linking to the free giveaway. The protocol is that XYZ author never mentions their own books. They talk about their favorite heroes/heroines in author admin’s books, etc. This helps promote author admin’s books and helps XYZ author get new readers – and nobody gets spammed!

Author Cooperatives

Authors are teaming up with others who write in their genres, etc. to offer book promos together, boxed sets, etc. This is all being done in closed FB groups.  Authors are sharing info and insights into marketing, promotions and ads. They’re working together to support each other. That’s the WANA way.

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Lisa has been using Facebook since 2007, and has been a paid administrator, content creator, and consultant for more than three years. She manages Pages for non-profits and small businesses in Canada and the United States. She’s a freelance journalist with nearly 100 articles published, and has counted non-profits such as World Vision Canada as clients. You can find her hanging out on the WANA Intl Facebook Page most days or at her website.

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Our Author Brand—The Choice Between Meaningful and Empty, Sad Imitation

Meme from Facebook

Meme from Facebook via imgflip.com

When I saw this meme on Facebook, I though my husband was going to have to scrape me off the floor I was laughing so hard. And, like most things in life, if I’m left long enough to marinate on something, I frequently discover a hidden truth or a lesson we can all apply to life, our work and our art.

There are a lot of lessons out there about author branding (I’m right, though :D). There are those who hail the genius of automation, or claim we should be outrageous, shocking, and rattle The Establishment (whatever that is). I suppose all paths are viable, though all will yield different results.

The Automated Path

There are marketing technophiles who will gladly (and often for a fee) set up our social media to act on its own. We spend an hour writing clever snippets, plug them in and POOF! A machine can tweet, post on Facebook, post about our blog and we can happily do whatever other more important thing we have to do without ever worrying our pretty little heads about social media.

Yet, I would say that, whenever we consider our author brand, we need to also consider whether it is authentic, because in the Digital Age, authenticity is something people are desperately seeking. In the sea of 0s and 1s we long for that human touch and voice that gives information its meaning.

As Jaron Lanier states beautifully in his book You Are Not a Gadget:

A computer (social media) isn’t even there unless a person experiences it. There will be a warm mass of patterned silicon with electricity coursing through it, but the bits don’t mean anything without a cultured person to interpret them.

I’ve often stated that social media (like all forms of communication) is meaningless unless there is another person engaged on the other side to see and then act. Five or even three years ago, we had a hard time spotting people from bots.

Now? We’re far more sophisticated and not easily fooled.

Plant seeds of automation, and we shouldn’t be shocked if all we harvest are bots using the same tools, algorithms and tactics. When we rely on tools and gadgets, we are imitating being human, so why are we expecting to gain anything real in return?

Being Outrageous

Back to the meme above (*still giggles*), there are people who can pull off knocking over apple carts. Shock-and-Awe is, of course, an option. I’m never here to tell anyone what to do, only to help you do what is right for you and your brand and educate you on possible outcomes.

We can rant and rave and shock and push buttons, but I will warn you. There is a cost. Nothing in life is free ;). Being shocking or controversial will gain attention, but it’s a gamble. Will it garner enough positive attention to outweigh the bad?

As artists and writers many of us fall in the INFJ or ENFJ sectors of the Myers-Briggs. What this means is that we process information and interpret our reality through intuition (N) and emotion (F). We have a heightened sense of empathy.

This can be a good thing. It makes for great actors, writers, songwriters, dancers, etc. We are emotional creatures. This said, the sensitivity we feel toward emotion is far higher than, say, someone who is a natural accountant, who is logical and processes their world analytically.

We can say we’ll remain rational, but we also say we’re going to go to the gym five days a week and only have one cookie. Everyone is human, but artists are particularly human. It’s what makes us good at what we do, yet it’s also what makes us vulnerable to negative energy.

Sure, Miley Cyrus took a gamble on her career and she’s laughing all the way to the bank. But there are other stars who made similar wagers and shattered. Time will tell if Miley’s antics will be worth it. Or, will we one day read headlines about the ruined wreckage of a once-lovable Disney star now in jail or in rehab or dead?

Since I’m wagering I’m mainly speaking to writers and not former Disney child stars contemplating dancing nude with leaf-blowers, I’ll stick to author branding. Being outrageous comes with a lot of negative energy, criticism and trolls. If this is a path you want to take, make sure you have the skin to take the heat.

I, personally, am a total wuss and admit this with pride. I think it is possible to be shocking, outrageous and controversial without inviting in mass negativity. Don’t believe me? Just blog about the Star Wars Prequels, LOL. People feel VERY passionately about a made-up universe.

The Authentic Path—Be the Best You, Not an Imitation

I think the meme above is so clever because it shows how, when we try to copy, we can end up looking like fools. It’s one of the reasons I spend so much time in Rise of the Machines having you do exercises to mine the genuine YOU and then showing you how to connect those unique aspects of your personality, loves, likes, dislikes, hobbies, strengths and short-comings to a reading audience and to cultivate a community.

I’ve been told my humor blogs remind people of The Bloggess, my informative posts sound like Seth Godin or even some of my craft teaching is resonant of Larry Brooks (which for me is very humbling because these folks are all fantastic writers). I can honestly say I never copied any of these other writers. In fact, I never heard of ANY of them until commenters made the observations.

Yes, it is a compliment to be compared with other peers. When we get TOO different, too odd, we lose people. Being authentic doesn’t mean we have to be so bizarre we can’t be compared to other writers or artists. It just means being the best us that we can be.

And if that “best you” is licking a red pen suggestively and then, while nude, running your first WIP through an industrial shredder, please make a vlog…or maybe don’t.

For what it’s worth, I don’t think Miley is all that shocking. Hmmm, a former Disney star hits seventeen, starts being seen in bars drinking underage, wears less and less clothing, “accidentally” releases a sex tape, amps up antics to outdo previous Disney child star, etc, etc, etc. It’s gotten to the point it is boringly formulaic.

But that’s my two cents.

What are your thoughts? Are there some artists or writers who’ve won your heart with being outrageous and controversial? How did they do it in a way that didn’t make you run screaming the other way?

Are there some who’ve lost you? Maybe you once loved them and then the controversy spoiled it? Are there some writers who’ve won or lost you through knocking over apple-carts?

No need to name, names, btw.

Are you a wuss, too and not a fan of being troll-fodder? Or, do you have the ability to brush off trolls like dust? Maybe you have some tools or suggestions for the rest of us still growing emotional heat-panels capable of reentering theEarth’s atmosphere.

I LOVE hearing from you!

To prove it and show my love, for the month of September, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novelor your query letter, or your synopsis (5 pages or less).

ANNOUNCEMENTS:

WANACon now has Day One and Day Two for sale separately so you can choose if you only can fit part of the conference. 

WANACon, the writing conference of the future is COMING! We start with PajamaCon the evening of October 3rd and then October 4th and 5th we have some of the biggest names in publishing coming RIGHT TO YOU–including the LEGEND Les Edgerton. 

Get PajamaCon and BOTH DAYS OF THE CONFERENCE for $149 and all recordings for anything you miss or need to hear again. Sign up today, because seats are limited. REGISTER HERE.

For those who are total newbies, I am running a Writer’s Guide to Social Media Class tomorrow for $39 5-7 EST (NYC time). Use WANA15 for 15% off. We will cover the major platforms, what they do, and which ones might be right for you and your brand.

I am also holding ACHOO!! The Writer’s Guide to Going Viral 5-6:30 EST (NYC time). This class is $49 and, again, use WANA15 for 15% off. Not all content is created equal. This class helps you understand how to understand how search engines work, how to gain favor, and how to create content that will give you traction. Feel like you are blogging to the ether? This class can help.

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47 Comments

Top 5 Panel-Van-Creepy Social Media Tactics

Hmmm, looks legit.

Hmmm, looks legit.

It is estimated that the average American is exposed to about 3,000 advertising messages a day. Everywhere we go there is yet another ad—billboards, commercials, radio, train tunnels, e-mail, cereal boxes, mail boxes, and even on the golf holes and bathroom stalls.

We cannot escape being constantly pitched to no matter where we hide. How many times have we gone to the gym, just to come out and have sales flyers stuffed under our windshield wipers? Or tried to read e-mail, but had to wade through twenty junk e-mails all selling stuff?

The simple truth is that we are over-saturated with marketing, and it is making us sick. Those who continue to pour it on will not be regarded fondly. One tactic some “marketers” are using to get beyond our mental ad filters is to “make their approach personal,” but are they simply going too far?

Personal or Creepy?

First of all, marketing and advertising alone does NOT sell books and my new book explains why.  This reality aside, whenever I teach writers how to use social media to build a platform, I frequently have to do some retraining due to just plain BAD advice. These social media experts teach tactics normally reserved for Amway salespeople and those with water filters, vitamins or time share for sale.

And we all just looooove those people, right?

There is no substitute for authentic interaction. There are no shortcuts, but that isn’t stopping a lot of writers from thinking that they can get something from others without having to give. Here are a list of my Top Five Panel-Van Creepy Social Media Tactics…

Creepy Tactic #1–The Twitter BFF-Bot

Please DO NOT set up an auto-response to thank someone for following you and then pitch to them.

Sure, let me get on that.

Yeah, don’t bother. UNFOLLOW.

Sure, let me drop everything to buy your book!

Sure, all my best friends are ROBOTS.

I give kudos for effort but not so much for smarts. Let me get this straight. You cannot even be bothered to talk to me in person, but you want me to drop everything and read your blog, follow you on Facebook, or buy something from you?

Really.

Do I even need to spend more time on this?

Creepy Tactic #2—The FB Fan Group Rufie

Please do not add people to your fan group unless you know them, have talked to them, or have asked permission. We don’t like our Facebook page being rufied into consenting to be a fan against its will.  At least be a little classy and buy it a digital drink first and tell it that it’s pretty.

Courtship, people!

I am constantly logging on to Facebook just to realize that I am now somehow a member of a fan group for an author who I don’t know and who’s never even bothered to say “hello.” I don’t care if you are giving away free books, iPhones or puppies. This tactic is rude, unprofessional and just plain ookey.

Creepy Tactic #3–The Search Tool Cyberstalk

I know Twitter has that nifty magnifying glass that allows us to search key terms, but misuse this tool and it can get us banned from Twitter. The search tool is to help us locate people who share common interests or who are talking about a given topic.

For instance, if I LOVE sports, puppies, knitting, skydiving, or puppies that skydive, I can use the search tool to find tweets that mention those key words. This helps me find relevant links, locate hash tag conversations (#puppiesinthesky), or simply talk to and connect with people of similar interests.

This is NOT a tool to cyberstalk others. DO NOT use this tool to find people to pitch your book to.

If I tweet I swear toddlers are little psychic vampires. The Spawn is still going. How many days until school starts?

I DO NOT WANT a reply tweet that says: Hey, I see you love vampires! Mine don’t sparkle, but today they are FREE!!!

Cyberstalking will not make a person on Twitter love us or our book. In fact, it has about the same success rate as real stalking. It is creepy and grounds for a restraining order.

Creepy Tool #4—The Sock Puppet Tweeter

If you don’t want to tweet, then don’t. And if you are going to automate messages selling your book, don’t also automate messages to look like you are actually talking to people on Twitter. We know it’s fake and it’s insulting. Also, it can bite back BIG TIME and tank an author brand faster than one can say “poor taste.”

Three words: BOSTON MARATHON BOMBING.

Creepy Tool #5—Fan Page Manipulation

If you like someone, great. “Like” their fan page. DO NOT “like” someone’s page as a ploy to get them to return the favor. We don’t like manipulation in real life from the people we know and love and we really don’t like it from people we don’t know from a hole in the ground.

Yes, social media is social, and people will often respond in kind out of relationship reciprocity, but we need to initiate the reciprocity. We don’t need an e-mail saying things like, Hey, I liked your author page. Why didn’t you like me back?

This is Facebook, not high school.

I know that you guys are trying hard to be responsible, and that’s why I try to approach social media with a bit of humor. If you have made some of these mistakes, I get that there are a lot of “experts” teaching you that these behaviors are okay.

They aren’t. Stop it!

Okay, that’s settled :D.

What are some other creepy tactics you’ve seen on social media? What makes your skin crawl? Am I completely wrong and not seeing the value of these tactics? What are your thoughts? Opinions? Has your Facebook page been rufied? Does it cry and have trust issues? Are you tired of being pitched to even when you go to the bathroom?

I LOVE hearing from you!

To prove it and show my love, for the month of September, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novelor your query letter, or your synopsis (5 pages or less).

 ANNOUNCEMENTS:

WANACon now has Day One and Day Two for sale separately so you can choose if you only can fit part of the conference. And you get $10 off through this weekend, so $89 instead of $99. And PajamaCon is included as well as free recording for the day you attend.

WANACon, the writing conference of the future is COMING! We start with PajamaCon the evening of October 3rd and then October 4th and 5th we have some of the biggest names in publishing coming RIGHT TO YOU–including the LEGEND Les Edgerton. 

Get PajamaCon and BOTH DAYS OF THE CONFERENCE for $149 and all recordings for anything you miss or need to hear again. Sign up today, because seats are limited. REGISTER HERE.

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