Today, the fantabulous WANA International Instructor, Lisa Hall-Wilson is here to share to sage advice about Facebook. She knows ALL things about Facebook, which is why she not only teaches for WANA, but she manages our WANA International fan page. We don’t need to pay to promote and Lisa gets MAD traction on our fan page, so she is THE GAL to listen to in these matters.
Also, I have been a victim of many of these “marketing strategies” and they make me see RED. We know you guys are trying hard to be responsible professionals and there is a LOT of bad advice floating around out there. We have all oopsed, so don’t worry. But Lisa is here to set you straight and tell you the WANA Way…which works, btw ;).
Take it away, Lisa!
I feel a bit like the soup nazi with this post – no Facebook for you! But some people seriously need a time out. It’s promote promote promote all the time in a one-channel informercial. Hands up – have you been a victim of these people?
I wrote this post for Jane Friedman on 5 reasons why you should use your Facebook Profile (not a Page) to build platform. What I need to make clear is that with freedom comes responsibility. There are key rules about Facebook etiquette that many are either unaware of or ignore.
Using your Profile instead of a Page to build platform gives you the ability to spam people in a way Pages cannot. Pages cannot join groups or group conversations. Pages can’t comment on or post a Profile, they can’t send private messages to Profiles. Pages can’t force-add people to events. The list goes on. Just because you can, because Facebook doesn’t explicitly say it’s against the rules – doesn’t mean it’s not icky, annoying and spam
1. Do not post your own content on another’s Profile wall (timeline).
This is a pretty personal one cause this recently happened to me. First, if you goof on this one, apologize, remove the post and consider it a lesson learned. Don’t argue. This is considered personal space. Anything posted on my timeline is seen as endorsed by me. It’s akin to going to a friend’s jewelry party and bringing along samples to your own soap business and handing them out uninvited.
Great way to never get asked back.
If people are posting their content on your wall often, you can decide who can post on your timeline if necessary. I know some Indie authors who have been forced to do this because the spam is so bad.
2. Do Not Tag People in Unrelated Status Updates or Photos
What do I mean by unrelated? If I quote another blogger or author in a blog post, I might tag them. If they inspired that blog post, I might tag them. But I might not. And I’m not going to do it more than once or twice a year. If you’re just doing it to get noticed it’s considered spam.
For the love of cookie sprinkles….STOP.
I strongly recommend you turn on approvals for all tags. People can tag you in a photo or status update, this requires you to approve those before they show up on your timeline – because people use this to spam your friends but your friends might not realize you were spammed, which makes life seriously awk-ward.
3. Do not bomb conversations with blog links.
I see this all the time. Do not find a lively conversation thread and drop a link to your blog there. That hit and run tactic is super annoying and is spam. If you are an active participant in the conversation and you have a blog post that directly relates to the topic at hand, go ahead and share that link in the spirit of no-reciprocation-expected.
You’re sharing this because it adds value – no strings attached. Dropping a link into the conversation you’re not a part of is spam regardless of whether the post could remotely be relevant.
4. Do not create a group and force-add 2000 people.
Facebook will let you invite a ridiculous amount of people to an event or group. I get event invites all the time. Those can be annoying, but what’s worse is being force-added to a group that’s a 24/7 spam channel! You can go ahead and create a group where two or three people post links to their blogs and courses if you want to – but let people opt into that. I had to remove myself twice from the same group and finally clicked the box that says do not allow myself to be added again.
5. Any story can be seen by friends and seen as an endorsement.
When you click like, comment or share something, you create a ‘story’ within the Facebook environment. When you share an update or link, it’s seen as an endorsement unless you add an editorial comment stating otherwise. However, what many people using their Profiles to build platform don’t realize is that your likes and comments can be shown to friends, and friends of friends depending. You can’t filter that.
You’re following an erotica author friend because you wanted to support her, even though you write children’s fiction. She posts an alluring pic of a near-naked man and you liked the pic – for whatever reason. You might not have liked the pic or the man, but wanted to support the author say.
At best Facebook could show that story (that you liked that content) to friends FB believes have similar interests. You have no control whether that shows up in someone’s news feed or their ticker or at all.
Something else to consider is that you can’t opt out of sponsored stories. Sometimes Facebook will recommend Pages to users and they will use your name and profile pic (all public content) by way of public endorsement to your friends. Someone can purchase a sponsored story ad and your face and name could be used to promote that Page.
We can complain all we want, that’s the price of admission. If you are using your Profile to build platform keep this in mind! I can’t stress this enough. Every action you take can spread a lot further than you intend. If you wouldn’t say it to your mother in her living room, don’t say it (or like it) on Facebook.
In the spirit of helping others share my Facebook happy, I started a group for writers who want to learn how to use Facebook the WANA way, not spam people, and build a healthy community or tribe. It’s a closed group so there’s a measure of privacy, but it means you’ll have to request to join. *psst – I’ll approve you.** I’ll post about updates and changes, and answer questions (within reason), but I really want this to be a safe place to ask questions and share experiences as well. Abusers will be removed!! :D
What annoying Facebook marketing tactics have you been the victim of? Share in the spirit of helping not shaming.
On Saturday, November 23, I’m teaching a webinar on Using A Facebook Profile To Build Platform. The cost is only $45, and we’ll look at how to set your privacy settings, friend lists, target posts, create a content strategy, how to brand yourself visually, best posting practices, and more. If you can’t make it sign up anyway. The webinar will be recorded and sent to all registrants.
I’m also offering this class as part of a very special WANA 2Fer. Marcy Kennedy is running her A Crash Course to Using Google+ to Build Your Author Platform the same day and we’re offering a discounted rate of $20 off for people who sign up for both. Click here to register for the 2Fer!
About Lisa Hall-Wilson
Lisa has been using Facebook since 2007, and has been a paid administrator, content creator, and consultant for more than three years. She manages Pages for non-profits and small businesses in Canada and the United States (including the MYWANA Facebook Page). She’s an award-winning freelance journalist, syndicated columnist, and fantasy author. You can find her hanging out on her Facebook profile.