Posts Tagged writers and social media

Writers, Please Eat a Snickers and Chill the Hell OUT—Sincerely, Readers

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So today I am going to talk about something unpopular, but hey. Someone has to do it. I really like Facebook. Actually, probably like it a bit too much, LOL. But lately? I just don’t even want to sign on. The non-stop ranting is just too much. Seriously. And it used to just be during an election year but now it is just non-freaking-stop. Everyone has some new thing to be pissed off about.

It won’t matter who wins the election we will likely endure rants about the next topic and the next and ENOUGH.

I work from home, which means I am alone the entire day, every day. The only socialization I get is on-line and frankly? I am getting really tired of being constantly poked with a stick. I am going to just throw this out there….

It actually IS possible to like and love people who are not just like us.

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Just to be clear. I am friends with all kinds of people. All ages, races, political views, gays, trans…doesn’t matter. I like people. But what has been happening on social media is that too many people are forgetting the social norms that guide these forums.

As writers using social media, we need to remember we are creating a brand when on-line. The point of a brand is creating a name with the power to drive sales. We aren’t Regular Joe who can post whatever thought flits through his head without consequence.

We are selling to human beings who have real feelings and we are wise to consider that especially since we work a job that is 100% commission in a market that is ridiculously over saturated.

Readers are human beings. Humans are not rational creatures, especially when they are attacked. Have an opinion. Have a belief. We are writers, not Pod People. But carefully articulating an opinion is NOT what I am talking about.

It is the non-stop hateful memes, the ranting, the “If you like puppies better than kittens then just unfriend me now!” We are wordsmiths. Writers are powerful. Show me a sweeping social change, and I will show you the book that started it.

Never in the history of ever did calling someone stupid make them suddenly change their world view.

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Avoid the Extremes

Any time I mention that bad behavior on-line will cost sales I immediately get attacked (ironically). Writers scream I am censoring them, that they don’t want to be whitewashed. But please calm down. This is not an all or nothing game. Just because I am calling for civility, manners and some BALANCE in no way means that I am calling for writers to hang up their beliefs.

By being on-line we are hoping to forge relationships and whether we like it or not, relationships have rules. Does it mean we never mention something we find upsetting or worrisome? No. Does it mean we don’t have thoughtful discussions or debate issues? No.

I am simply asking for folks to stop camping out in Negativity Land.

This happens in life. Do we want to hang around people who do nothing but complain? I have people I know in person who I won’t talk to because they do nothing but bitch and moan.

I hate my job. I had a bad day. My roof fell in. My dog died. My boss is mean. My coworker yelled at me. My neighbor is a jerk.

So I avoid their calls. I just don’t want to be depressed all the time.

There are a lot of writers doing this on-line. Their posts are just a nonstop barrage of complaining and being outraged. They are lacking any balance. It isn’t one post out of twenty mentions the election or birth control or rape culture or bathrooms or race issues. It is EVERY post.

Thus, I am pointing out the obvious. Yes, we have a right to camp in Negativity Land, but that comes at a cost. If every time readers check into Facebook we leave them upset or in tears? Doesn’t inspire them to buy our books.

Political Ranting WILL Cost Sales

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Again, let’s be clear. Having an opinion is vastly different from non-stop ranting, name-calling, berating and bullying. Yet, whenever I say political ranting is going to cost sales, I get howls of protest.

That’s not fair! 

No, it isn’t. But life isn’t fair and fair is a weather condition. This is just common sense here.

If we make a habit of constantly stomping on people, guess what? While we have a right to spout off every opinion, others also reserve the right to buy from authors who don’t constantly berate them and put them on the defense.

If we acted this way in a workplace? We’d be written up and fired for creating a hostile working environment.

Do I mind a post here and there about politics? Even those I disagree with? Even inflammatory ones? Of course not. But think of Facebook (or any social site) like a cocktail party. There is a difference between mentioning a subject or discussing a belief or even having a spirited debate versus cornering someone and going for their throat.

It is called courtesy.

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Please appreciate that no matter what view we hold, at least 50% of the population will disagree and they have a right to. So when we draw that line in the sand and force people to choose sides—If you don’t agree with me we can’t be friends—that just cut potential readership in half. Additionally, since most artists lean the same way? Now a LOT of authors are trying to get the same readers from half the available pie in a grossly over saturated marketplace.

My political views actually don’t impact me enjoying a good romance, zombie book, science fiction or whatever and I actually want to sell books to all kinds of people, not just clones of myself. Conversely, I buy and read books from authors who are different from me too!

Imagine that 😉 .

I really don’t mind a writer being liberal and don’t care. My favorite writers are vastly different from me. I don’t care about politics, I care about behavior.

I care that I have literally spent YEARS being called names and yelled at. And, when I mention that behavior might be a problem, l hear all the same protests.

THIS IS CENSORSHIP!

I am a writer and I have rights and I have beliefs and you can’t censor me!

Oh-kay.

First of all, I am not censoring anyone. Censoring would be reporting you to Facebook every time I disagreed and getting your profile shut down. THAT is censorship. Dog-piling people who disagree with us is censorship. Unfriending people who disagree is censorship.

What I am advocating isn’t censorship, it is self-restraint. Being kind and polite requires we put a governor on our mouth and actually consider the feelings of others. We actually do this all the time in the real world.

I HAVE RIGHTS!

Yes, yes you do. But guess what? Others do too.

Well, It is Only Until After the Election

When I mention the ranting is getting old, often I get “Well I am only doing this until the election is over.” What these folks may not appreciate is I have had to endure TWO YEARS of being yelled at and called names. That would test even the best of relationships. And what they are really saying is, “I am only doing this until the election is over and my candidate wins.”

And please also understand that just because a person holds liberal views or conservative views in no way means they are die-hard fans of either candidate.

Some of us just want to stay home.

Consider the Market

Image vis Flikr Creative Commons courtesy of German Caamano

Image vis Flikr Creative Commons courtesy of German Caamano

My job is to teach authors how to brand and how to build a platform that will drive sales. When we get as big as Stephen King or J.K. Rowling we have earned the luxury of doing and saying what we want.

Until then? We need all the readers we can get.

With no gatekeepers in play the sheer volume of books readers have to sift through is staggering. Competition is a nightmare. I get writers who complain they aren’t getting sales, that they can’t quit the day job and write full time, that their career is stalling but often these are the same writers who are non-stop-rant-factories on-line.

When I suggest, Hey, ever thought of not being an a$$hole for a while?

I get a lecture about their rights to have an opinion.

*throws up hands*

At the end of the day, write what you want, post what you want, say what you want. Call people names. It’s a free country. But appreciate that readers are tired and worn and fearful and they will gravitate to places where they can find some peace. Readers read fiction to escape the sh*% that many authors are greedily shoveling into their feeds.

Manners are free. Have a Snickers. We are all friends 😉 .

What are your thoughts?

I LOVE hearing from you!

To prove it and show my love, for the month of OCTOBER, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).

September’s winner of my 20 page critique is Matt Bowes. Please send your 5000 word Word document (double-spaced, Times New Roman Font 12 point) to kristen@wana intl dot com.

Check out the other NEW classes below! Including How to Write the Dreaded Synopsis/Query Letter! I have also included new times to accommodate the UK and Australia/NZ folks! 

All W.A.N.A. classes are on-line and all you need is an internet connection. Recordings are included in the class price.

Upcoming Classes

NEW CLASS!

NEW CLASS! OCTOBER 14th Pitch Perfect—How to Write a Query Letter & Synopsis that SELLS

You’ve written a novel and now are faced with the two most terrifying challenges all writers face. The query and the synopsis.

Query letters can be daunting. How do you sell yourself? Your work? How can you stand apart without including glitter in your letter?

***NOTE: DO NOT PUT GLITTER IN YOUR QUERY.

Good question. We will cover that and more!

But sometimes the query is not enough.

Most writers would rather cut their wrists with a spork than be forced to write the dreaded…synopsis. Yet, this is a valuable skills all writers should learn.

FRIDAY October 21st Your Story in a Sentence–Crafting Your Log-Line

Log-lines are crucial for understanding the most important detail, “WHAT is the story ABOUT?” If we can’t answer this question in a single sentence? Brain surgery with a spork will be easier than writing a synopsis. Pitching? Querying? A nightmare. Revisions will also take far longer and can be grossly ineffective.

As authors, we tend to think that EVERY detail is important or others won’t “get” our story. Not the case.

If we aren’t pitching an agent, the log-line is incredibly beneficial for staying on track with a novel or even diagnosing serious flaws within the story before we’ve written an 80,000 word disaster. Perhaps the protagonist has no goal or a weak goal. Maybe the antagonist needs to be stronger or the story problem clearer.

In this one-hour workshop, I will walk you through how to encapsulate even the most epic of tales into that dreadful “elevator pitch.” We will cover the components of a strong log-line and learn red flags telling us when we need to dig deeper. The last hour of class we will workshop log-lines.

The first ten signups will be used as examples that we will workshop in the second hour of class. So get your log-line fixed for FREE by signing up ASAP.

Those who miss being in the first ten will get a deeply discounted workshop rate if they would like their log-line showroom ready.

SATURDAY, October 22nd Blogging for Authors

Blogging is one of the most powerful forms of social media. Twitter could flitter and Facebook could fold but the blog will remain so long as we have an Internet. The blog has been going strong since the 90s and it’s one of the best ways to establish a brand and then harness the power of that brand to drive book sales.

The best part is, done properly, a blog plays to a writer’s strengths. Writers write.

The problem is too many writers don’t approach a blog properly and make all kinds of mistakes that eventually lead to blog abandonment. Many authors fail to understand that bloggers and author bloggers are two completely different creatures.

This class is going to cover:

  • How author blogs work. What’s the difference in a regular blog and an author blog?
  • What are the biggest mistakes/wastes of time?
  • How can you effectively harness the power of algorithms (no computer science degree required)
  • What do you blog about? What topics will engage readers and help create a following?
  • How can you harness your author voice using a blog?
  • How can a blog can help you write leaner, meaner, faster and cleaner?
  • How do you keep energized years into your blogging journey?
  • How can a blog help you sell more books?
  • How can you cultivate a fan base of people who love your genre.

Blogging doesn’t have to be hard. This class will help you simplify your blog and make it one of the most enjoyable aspects of your writing career.

For those who need help building a platform and keeping it SIMPLE, pick up a copy of my latest social media/branding book Rise of the Machines—Human Authors in a Digital World on AMAZON, iBooks, or Nook

 

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83 Comments

Pen Names—Necessary Evil or Ticket to Crazyville?

Image via Flickr Creative Commons courtesy of gaelx

Image via Flickr Creative Commons courtesy of gaelx

Today we are going to talk about a somewhat touchy subject. The pen name. Before anyone gets in a fluff, understand two things. First, I’m on your side. Secondly, this is only a decision you can make. My goal here is to make sure you guys are making educated business decisions. Thus, I won’t stop anyone from having a pen name, but about 95% of the time? It’s unnecessary.

In my opinion? Pen names are more hassle than they are worth and they’re a fast way to land in Crazyville. Pen names used to offer benefits, but most of those benefits have evaporated because the world is digital and connected. In fact, pen names can actually hurt book sales and stall a platform and brand.

Let’s look at some of the advantages pen names used to offer that no longer exist.

I Need a Pen Name for PRIVACY

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Here’s the thing. We are in The Digital Age. Privacy is an illusion. In fact, be too private and we fail to connect emotionally with others and thus the platform and brand never gain traction. Social media is social and being social requires a certain level of vulnerability and openness.

One of my bugaboos is when writers tell me they just want to write or they just want to sell books. They don’t want to *shivers* talk to anyone. This is a personal choice. I can’t require anyone to be sociable, but in a world where readers are being deluged with a gazillion choices, they are going to gravitate to who they know and who they like.

And, to be blunt, we are expecting people to part with money and precious time they don’t have to read our books. It takes an average of 12-15 hours to read a novel. We are asking a lot of others. The very least we can do is talk to them and have a good attitude about it.

Being open and vulnerable doesn’t mean we post our Social Security Number and the names of all our kids. It can be something as simple as, “Hey, I totally dig Star Wars” or “I like to crochet weapons of mass destruction.”

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But some writers don’t want to do social media at all or they want to hide behind a pen name and only post “writerly things” or “BUY MY BOOK!” because, yeah, that is SUPER creative and we don’t already get enough of that *rolls eyes*. They don’t want to share anything personal and the pen name is there to help them gain emotional distance and keep their “lives separate.”

The problem with this thinking is that, in The Digital Age, WE ARE THE BRAND.

Before The Digital Age, gatekeepers stemmed the number of books that came to market. Readers only could buy what they discovered browsing a bookstore. Now that there are millions of titles and more being added every day? Those habits and hobbies no one cared about in 1995 are what’s going to help us cultivate our readership.

When we try to separate our personal persona from our writing persona, we create layers of friction and a lot of extra work for those trying to discover our books. This means we can inadvertently undermine our own success seeking the illusion of anonymity/privacy.

A lot of writers complain to me that they don’t want to post things everyone else can see. Problem with that is it is TOO EASY to lose control of information posted on the Internet. Thus, my personal rule? If my mom can’t see it, I don’t post it.

I Need a Pen Name to HIDE

Image courtesy of TrueFashionMirror

Image courtesy of TrueFashionMirror

Erotica authors generally run into this problem. If what you write might cost you your job? Then yes, I agree a pen name is probably a good idea. It will be extra work, but y’all probably already knew that. What I DON’T like is often writers believe that just using another name is enough.

No.

First, if you require a pen name for safety, security, etc. hire a pro. I recommend The Digital Dark Knight Jay Donovan at Tech Surgeons. Tell him I sent you and he will give you special rates. If we are just creating social sites under a made up name and thinking this keeps us “safe”? This is akin to locking the screen door to keep out serial killers.

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If someone is motivated to find us, they can (unless you hire a pro like Jay).

You will probably have to look into the legal aspects of using another name and will likely require a DBA (Doing Business As) because, if you have any amount of success, you will need to be able to cash the check under another name, do taxes, etc.

It does me no good to use the pen name Fifi Fluffernutter because I want to hide that I write erotica, but then someone goes to buy a book and can only make out the check to Kristen Lamb 😉 .

Also, I will say that having to hide an identity is very stressful. Sites like Facebook use facial recognition software for tagging photos and then those photos are searchable. All it takes is a friend carelessly posting a photo and tagging with the wrong name to implode a carefully crafted alter ego.

There are rumors that Google is wanting to acquire Twitter, meaning every tweet would be cached and searchable. As more social networks communicate across platforms and search engines become more ingrained and more advanced, hiding will get harder and harder.

I Need a Pen Name for Each Genre

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NO! For the love of all that is chocolate, NO!

Remember, WE ARE THE BRAND. You guys come to my blog and trust I will work hard and deliver enjoyable content. This means when I have a book out, there is less work or thinking on your part. You know me, hopefully like me and you trust my work.

My name holds a lot of power because it promises to deliver content you enjoy. I write social media books, but I also…wait for it…write fiction.

Did anyone’s reality just fracture?

People “get” we do more than one thing. In fact, those who like my blogs or social media books, might just decide to read my fiction simply because they already trust my non-fiction. With SO many choices out there, we find a writer we like and stick like glue. We don’t want the hassle of trying and testing an unknown.

Readers don’t only read one genre. In fact, I think that is probably fairly rare. When I look at my bookshelves, I have almost every genre. If nothing else, we will at least enjoy the kissing cousins. Suspense readers will also dip into thrillers or mysteries.

When we use a pen name for another genre, we are back at Ground Zero. We have to build another name without any help from the already existing platform. Right now, I’m finishing a sci-fi trilogy. When that sucker goes to market? I am NOT motivated enough to start ALL OVER. If my followers don’t like science fiction? Don’t buy it. Simple. But, there may be people who might just try a science fiction because it is written by me 😉 .

It Doesn’t Take Much to Implode an Identity

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A couple days ago, I had an author whose agent recommended that he use a pen name for his new books that are General Fiction and not Christian Fiction. My argument is that many Christians do read outside of Christian Fiction and thus the pen name would cost him the following he already had for four other books.

He countered that they didn’t want the haters who would be upset that this wasn’t Christian Fiction and that these stories were grittier. But my problem is this.

It only takes ONE.

It only takes one troll putting two and two together to dismantle all that work to craft a new identity. Thus, he could potentially cost himself a LOT of readers who are smart enough to realize that General Fiction is NOT religious and who would have read the books anyway to make a small group of people happy (people who are likely never going to be happy anyway).

In the end, it is the author’s decision and this might be a good case for a pen name, but note that it WILL be extra work with almost no support from the existing fan base structure.

Another writer was using a pen name because her family is less than supportive and they trolled her other sites when she tried to use her real name.  Again, the problem is this. What if she becomes successful and crazy family member figures out the pen name and starts trolling the site? Eventually this writer will have to put down a boundary.

Troll my site one more time and you will die in a tragic blow-up doll accident in my next novel.

She is costing herself a TON of extra work to cater to a handful of bullies. She’s losing all those close connections–schoolmates, college friends, colleagues, etc.—who actually will be her best word of mouth sales. I have people who didn’t say three words to me in high school who are now avid fans because I’m the writer they KNOW.

I Need a Pen Name Because My Name is Too Hard to Pronounce or Spell

NO! That name no one has gotten right since you were a kid is now your digital BFF. If you don’t believe me? Google Janet Evonnivich.

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I see authors with AWESOME names for the Digital Age change it to something utterly forgettable. If your name is Skjolsvik, I don’t have to know how to pronounce it, I just have to be able to recognize it in a lineup. Also, all I have to remember is it starts with Skj—. Search engines will correct me if I goof it.

I Need a Pen Name Because There is Another Person With My Name

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Again, search engines can help with this. Do y’all really think I am the ONLY Kristen Lamb? When I decided to set aside fiction to become the social media expert for writers, I began by googling my name. There was another Kristen Lamb who happens to be a media mogul. I called her and told her, “There could  be only one.”

She thought I was kidding 😀 .

Actually, I DID call and I DID say that because I’m a nut, but she IS a Kristen Lamb and ergo super fun and cool and we actually talked for about an hour.

But by producing a LOT of content and properly tagging that content, I now dominate the search for my name. And, even if I didn’t? If someone knows they are searching my name for social media and they get Kristen Lamb the Cake Decorator, all they have to do is add the words “social media” to narrow the search.

I Need a Pen Name Because Using My Name is Pretentious

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I hear new writers say this a lot. Why would anyone care what have to say? They don’t. When I was new, they didn’t care what I had to say, either. Being a writer is fundamentally pretentious and even narcissistic. We have to believe we have something to say that is worth not only reading, but PAYING to read.

Just own it.

And if we pan back, this entire argument is more than a tad ridiculous. So no one would care what Kristen Lamb has to say, but they WILL care what Kristen Lamb writing as an imaginary person and figment of my own imagination has to say? And that isn’t pretentious?

It is YOUR Decision

In the end, all I can do is give you branding and social media advice. Multiple names and pen names are a lot of work that is very often unnecessary. I see writers do this same thing with multiple blogs.

I blog about writing but I also blog movie reviews and funny anecdotes. What if my followers who like my writing posts don’t like kitten stories?

Um, they don’t read your post that day?

I write thrillers, but I also write cozy romance. What if my readers don’t like cozy romance?

Um, they don’t buy them?

If you require a pen name for safety issues, legal issues or even because it could endanger your job? TALK TO JAY. The rest of us? Our time is better spent writing more books 😉 .

What are your thoughts? Questions? Experiences? Do you have a pen name and love it? How do you manage that pen name without going cray-cray? Did you start out with a pen name and now you regret it? Do you have multiple names you now need to merge? I can actually blog about ways to do that another time.

I love hearing from you!

To prove it and show my love, for the month of APRIL, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).

Also, for more help on how to use characters to ratchet anxiety to the nerve-shreding level, I am offering my Understanding the Antagonist Class on April 18th and YES, it is recorded in case you miss or need to listen again because this class is jammed with information.

I LOVE teaching this simply because our antagonists are pivotal for writing a story (series) readers can’t put down. Yet, too often we fail to harness characters for max effect. I look forward to seeing you there! I also offer the Gold level for one-on-one. Maybe you’ve hit a dead end. Your story is so confusing you need a GPS and a team of sherpas to find the original idea. Instead of wasting time with misguided revisions, I can help you triage your WIP and WHIP it into fighting form 😀 .

For those who need help building a platform and keeping it SIMPLE, pick up a copy of my latest social media/branding book Rise of the Machines—Human Authors in a Digital World on AMAZON, iBooks, or Nook

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189 Comments

Marketing, Social Media & Book Signings—Why NONE of These Directly Impact Book Sales

Craftfest

In The Digital Age, we seem to find a lot of extremes. Either articles or blogs ranting how social media doesn’t sell books, it’s too hard, there are too many rules, whiiiiiiinnnnne. These folks might write books, maybe even great books, but I suppose they think readers will find them using telepathy. 

Or, there are those who worship the Oracle of Automation and the Lord of Algorithms. Instead of writing MORE BOOKS, they tweet, FB, Instagram, buy flare, do blog tours, futz with the website, the cover, the algorithms…and then can later be witnessed crying in a corner with a pan of brownies and a half-finished bottle of rum.

Thus, I am here to bring some balance to The Force.

Social Media Was NEVER About Selling Books Directly—Who KNEW?

Image via Flikr Creative Commons courtesy of Zoetnet.

Image via Flikr Creative Commons courtesy of Zoetnet.

I’ve been saying this for about ten years, because the idea of using social circles for sales is NOT new. About ten years ago, I recognized that social media would soon be a vital tool for writers to be able to create a brand and a platform before the book was even finished. This would shift the power away from sole control of Big Publishing and give writers more freedom. But, I knew social media could not be used for direct sales successfully.

How?

When I was in college, every multi-level-marketing company in the known world tried to recruit me. I delivered papers and worked nights most of my college career. Needless to say, I was always on the lookout for a more flexible job that didn’t require lugging fifty pounds of paper up and down three flights of apartment stairs at four in the morning.

I’d answer Want Ads in the paper thinking I was being interviewed for a good-paying job where I could make my own hours. Inevitably it would be some MLM company selling water filters, diet pills, vitamins, prepaid legal services, or soap.

And if I sat through the presentation, they fed me. This meant I sat through most of them.

What always creeped me out was how these types of companies did business. First, “target” family and friends to buy said product (and hopefully either sign them up to sell with you or at least “spread the word” and give business referrals). Hmmmm. Sound familiar?

The business model wasn’t really about meeting people, connecting and actually liking them just because they were good people. There was an endgame…SELL STUFF (or manipulate others into helping you sell stuff).

Ick.

Hey, you go to the gym anyway. Strike up a conversation. Say nice things, then give the sucker friend target a FREE SAMPLE. People who work out need vitamins. That isn’t ookey AT ALL!

Hmmm, looks legit.

Hmmm, looks legit.

The Battle of the Experts

I recall being part of a panel in NYC at Thrillerfest and the other experts were all excited about applications that could tweet for authors “saving time” or even certain tools that could measure what days and times Twitter was most active and when people would be most likely to see our tweets. All I could think was:

1) Are these people tweeting or ovulating?

2) If everyone uses this same tool, then all they will do is crowd the feed and no one will see anything. Left long enough, these “Golden Hours” will shift so people can avoid the barrage of ME, ME, ME! MY BOOK!

The panel’s moderator (ironically) worked for the CIA and was tickled silly that there were all kinds of algorithms that could “predict human behaviors.” Of course, I made myself WAY popular when I said, “The only way to accurately predict human behavior is if we all have a chip in our heads and someone else has a joystick.”

Yes, I can be blunt. My mom is from New York. I blame it on her.

My assertion was that, if this was true, and we could accurately predict human behavior, then we wouldn’t be worrying about crime, war or terrorism and that these algorithms were a mirage that gave a false sense of us “being in control” of the uncontrollable.

Also, how would she still have a job at the CIA?

Oooh, But We Can MEASURE…um, NO

In the 90s and early 21st century most people weren’t on-line. Computers were still cost-prohibitive and Internet service was mind-bendingly slow (dial-up?) and expensive. Social media was in its infancy and only early adopters trusted buying on-line.

Companies could launch ads and measure click-throughs. How long did a visitor stay on a web site’s page? Did the visitor click the ad on the page? Did that ad then translate into a sale? Companies still do this. I’m pretty sure authors can do this, but why would we want to?

Could feel like THIS? Original image via Dan Derritt Flikr Creative Commons

Meet Spiffy the Algorithm Hamster. He is DEAD.

Unlike Sephora, Gap or Walmart, most of us are a one-person operation. We don’t have a team of interns to do this stuff. We also don’t have a multi-million dollar corporate budget.

What IF an ad doesn’t work? How many of us have time and extra money to launch a new ad?

Also, there are SO many variables beyond our control. I’ve seen this with blogging. A holiday, time of year (kids getting out of school), a major world news event (like Paris being attacked by terrorist cells) can all affect traffic and click-throughs. To try and study our stats and juke them for advantage is a lot of time better used elsewhere (like writing more books).

Might I suggest one of these...

Might I suggest one of these…

Relationships are Key

Social media is social, meaning it’s about relationships. This means, 1) it will take time to build and 2) it cannot be outsourced 3) it cannot be automated.

Can you imagine trying to maintain relationships this way in the real world? Give your husband a call-in number:

For the location of clean socks, press 1. For a word of encouragement, press 2. For the item I need you to pick up from the store, press 3. For the real reason I haven’t talked to you since yesterday, please stay on the line and an operator will be with you shortly.

Your estimated call wait time is three days.

HINT: Anniversary.

Social media and author brands will sell books, just not directly and not in ways that can be measured looking at clicks and stats. Social media is essentially word-of-mouth which has been selling stuff books for centuries and no one can measure it. 

The Bottom Line

Since I don’t have all the articles and blogs griping about social media, I am limited here. But I imagine that, aside from telling writers social media was a waste of time that doesn’t sell books, I assume not one of these complainers offered up some panacea replace social media.

See, it is a hell of a lot easier to complain than to offer a solution. Griping takes ZERO brainpower.

So, if social media doesn’t sell books, then what does? Ads don’t. Never have. Promotions (without an extant and vested platform) are time-consuming, expensive and have a dismal ROI (Return on Investment).

Also, if social media is so grossly ineffective, what explanation do we have for the MASSIVE power shift from BIG NYC publishing to indie and self-published authors now 1) making a reasonable second income 2) making a decent enough living to finally write full-time 3) nontraditional authors taking up an increasing portion of major bestseller lists like the New York Times and USA Today and 4) the major inflation of fiction writers now making six and seven figures?

All the ones I know of (and there are MANY) use social media to some extent. All of these authors would never have gained visibility, traction or sales without social media.How can we explain these trends without including social media as a variable?

Screen Shot 2014-01-06 at 1.17.53 PM

Notice I said social media as a variable. There is NO magic formula. Hard work, more books, good books and generating word of mouth (in part with a brand and on-line platform) is fundamental. Social media has been mistakenly touted as a formula to wealth and riches, but it isn’t. Neither is buying real estate using a proven program from an infomercial.

The Future

Bookstores are closing. Barnes & Noble is evaporating. Indie stores are making a comeback, but they have limited space (and need to unless they want to go bankrupt like the megastores that tried to KILL them). THIS is the future of book sales. THIS is in the cosmetics section of my grocery store. Insert a debit card and get a sample before you buy…

Why buy a WHOLE tube of lipstick when you can get a sample. LOSS prevention?

Why buy a WHOLE tube of lipstick when you can get a sample. Also, um LOSS prevention?

Oh, and these are popping up…

Screen Shot 2014-04-14 at 11.23.38 AM

Check your bank balance then BUY A BOOK!

For those who want a paper copy to hold...

For those who want a paper copy to hold…and get NACHOS!

These kiosks sound familiar. Reminds me of one of my posts from over three years ago. I wrote a lot of other blogs that said basically the same stuff, posts that are even older. But I’ve written over 800 blogs and I’m lazy and have to get back to writing books. And I am not alone in seeing this trend. I’m no great genius. Other people saw this coming.

Um, clearly since I can’t claim I invented any of these machines. Ok, I could, but I try to restrict lying to my fiction.

But, if THESE kiosks are down the pipeline, how can we reasonably come to the conclusion that social media is a total waste of time?

Relying totally on social media is a waste of time, but I’ve been saying that for years. As authors, we are wise to think in terms of our careers. Think like a business, as in short-term and long-term. Platforms and careers need a wide base, deep roots, a community of support, time and a heck of a lot of sweat equity.

Also, there are effective ways to do social media and ways that make others want to stab us in the face (which was why I wrote Rise of the Machines—Human Authors in a Digital World).W.A.N.A. ways WORK. They’re responsible for selling millions of books. But they take time.

ROM has a simple step-by-step plan. Heck, don’t buy my book. Browse my blogs for free. I only care about your success.

The Future IS Bright for Writers

The future for authors is wonderful, but there is no Social Media Shake Weight. Sorry. I was bummed, too. But here’s the thing. The same articles/blogs that will discourage writers from social media because it doesn’t sell books aren’t also demanding we halt all book signings.

Book signings are fun, they are social, and they’ve historically been a way to connect authors to an audience in a personal way.

Until social media they were the only way. 

But book signings were NEVER meant as a sole means to sell books. In fact, it was really never even the purpose of a signing. Rather it was connection with the author as a person.

Craftfest

Even if a writer has a line out the door, the most even a mega-author might sell is a thousand books. Let’s be generous. FIVE thousand books. A drop in the bucket if you’re Dan Brown. Is selling 5,000 books relevant when an author sells millions? When an author has to board a plane, stay in a hotel, sit in one spot signing for hours or even come up with a speech? And travel city to city to city for a month or more instead of writing?

Food for thought 😉 .

We live in a wonderful time to be a writer. Yes, it’s work, but there are a lot of reasons why this job isn’t for everyone. Success in anything is about staying power, passion, and effective action (solid social media, building relationships, and writing MORE books and GOOD books).

What are your thoughts? Are too many authors banking too much on social media? Do you feel social media has been sold to writers as a get-rich-quick-scheme? Do you see other authors approaching social media in a way you know is going to burn them out? Do you know of any nontraditional authors who sold zillions of books yet didn’t use social media at all? What did they do?

…ALIENS.

I LOVE hearing from you!

To prove it and show my love, for the month of JANUARY, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).

For those who need help building a platform and keeping it SIMPLE, pick up a copy of my latest social media/branding book Rise of the Machines—Human Authors in a Digital World on AMAZON, iBooks, or Nook

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89 Comments

Social Media, Book Signings & Why Neither Directly Impact Overall Sales

Original image via Rosaura Ochoa via Flikr Creative Commons

Original image via Rosaura Ochoa via Flikr Creative Commons

One of my AWESOME on-line pals posted something troublesome on my Facebook page. Apparently there is a recent article in a major writing magazine that declares social media does not sell books and, in a nutshell, isn’t worth the effort. I’ll warn you guys ahead of time that I went hunting for the article—at the last remaining Barnes & Noble within a 25 mile radius of my home—and couldn’t find said article (and have asked Kim to get me the specific issue). But, since this type of commentary is prevalent enough in the blogosphere, I feel I can address the overall thesis accurately enough.

Social Media Was NEVER About Selling Books Directly—Who KNEW?

Image via Flikr Creative Commons courtesy of Zoetnet.

Image via Flikr Creative Commons courtesy of Zoetnet.

I’ve been saying this for about ten years, because the idea of using social circles for sales is NOT new. About ten years ago, I recognized that social media would soon be a vital tool for writers to be able to create a brand and a platform before the book was even finished. This would shift the power away from sole control of Big Publishing and give writers more freedom. But, I knew social media could not be used for direct sales successfully.

How?

When I was in college, every multi-level-marketing company in the known world tried to recruit me. I delivered papers and worked nights most of my college career. Needless to say, I was always on the lookout for a more flexible job that didn’t require lugging fifty pounds of paper up and down three flights of apartment stairs at four in the morning.

I’d answer Want Ads in the paper thinking I was being interviewed for a good-paying job where I could make my own hours. Inevitably it would be some MLM company selling water filters, diet pills, vitamins, prepaid legal services, or soap.

And if I sat through the presentation, they fed me. This meant I sat through most of them.

What always creeped me out was how these types of companies did business. First, “target” family and friends to buy said product (and hopefully either sign them up to sell with you or at least “spread the word” and give business referrals). Hmmmm. Sound familiar?

The business model wasn’t really about meeting people, connecting and actually liking them just because they were good people. There was an endgame…SELL STUFF (or manipulate others into helping you sell stuff).

Ick.

Hey, you go to the gym anyway. Strike up a conversation. Say nice things, then give the sucker friend target a FREE SAMPLE. People who work out need vitamins. That isn’t ookey AT ALL!

The Battle of the Experts

I recall being part of a panel in NYC three years ago and the other experts were all excited about applications that could tweet for authors “saving time” or even certain tools that could measure what days and times Twitter was most active and when people would be most likely to see our tweets. All I could think was:

1) Are these people tweeting or ovulating?

2) If everyone uses this same tool, then all they will do is crowd the feed and no one will see anything. Left long enough, these “Golden Hours” will shift so people can avoid the barrage of ME, ME, ME! MY BOOK!

The panel’s moderator (ironically) worked for the CIA and was tickled silly that there were all kinds of algorithms that could “predict human behaviors.” Of course, I made myself WAY popular when I said, “The only way to accurately predict human behavior is if we all have a chip in our heads and someone else has a joystick.”

Yes, I can be blunt. My mom is from New York. I blame it on her.

My assertion was that, if this was true, and we could accurately predict human behavior, then we wouldn’t be worrying about crime, war or terrorism and that these algorithms were a mirage that gave a false sense of us “being in control” of the uncontrollable.

Also, how would she still have a job at the CIA?

Oooh, But We Can MEASURE…um, NO

In the 90s and early 21st century most people weren’t on-line. Computers were still cost-prohibitive and Internet service was mind-bendingly slow (dial-up?) and expensive. Social media was in its infancy and only early adopters trusted buying on-line.

Companies could launch ads and measure click-throughs. How long did a visitor stay on a web site’s page? Did the visitor click the ad on the page? Did that ad then translate into a sale? Companies still do this. I’m pretty sure authors can do this, but why would we want to?

Could feel like THIS? Original image via Dan Derritt Flikr Creative Commons

Could feel like THIS?
Original image via Dan Derritt Flikr Creative Commons

Unlike Sephora, Gap or Walmart, most of us are a one-person operation. We don’t have a team of interns to do this stuff. We also don’t have a multi-million dollar corporate budget.

What IF an ad doesn’t work? How many of us have time and extra money to launch a new ad?

Also, there are SO many variables beyond our control. I’ve seen this with blogging. A holiday, time of year (kids getting out of school), a major world news event (Osama bin-Laden captured) can all affect traffic and click-throughs. To try and study our stats and juke them for advantage is a lot of time better used elsewhere (like writing more books).

Might I suggest one of these...

Might I suggest one of these…

Relationships are Key

Social media is social, meaning it’s about relationships. This means, 1) it will take time to build and 2) it cannot be outsourced 3) it cannot be automated.

Can you imagine trying to maintain relationships this way in the real world? Give your husband a call-in number:

For the location of clean socks, press 1. For a word of encouragement, press 2. For the item I need you to pick up from the store, press 3. For the real reason I haven’t talked to you since yesterday, please stay on the line and an operator will be with you shortly.

Your estimated call wait time is three days.

HINT: Anniversary.

Social media and author brands will sell books, just not directly and not in ways that can be measured looking at clicks and stats. Social media is essentially word-of-mouth which has been selling stuff books for centuries and no one can measure it. 

The Bottom Line

Since I don’t have the article (sorry), I am limited here. But I imagine that, aside from telling writers social media was a waste of time that doesn’t sell books, I assume there was no panacea offered to replace social media. If social media doesn’t sell books, then what does? Ads don’t. Never have. Promotions are time-consuming, expensive and have a dismal ROI (Return on Investment).

Also, if social media is so grossly ineffective, what explanation do we have for the MASSIVE power shift from BIG NYC publishing to indie and self-published authors now 1) making a reasonable second income 2) making a decent enough living to finally write full-time 3) nontraditional authors taking up an increasing portion of major bestseller lists like the New York Times and USA Today and 4) the major inflation of fiction writers now making six and seven figures?

All the ones I know of (and there are MANY) use social media to some extent. All of these authors would never have gained visibility, traction or sales without social media.How can we explain these trends without including social media as a variable?

Screen Shot 2014-01-06 at 1.17.53 PM

Notice I said social media as a variable. There is NO magic formula. Hard work, more books, good books and generating word of mouth (in part with a brand and on-line platform) is fundamental. Social media has been mistakenly touted as a formula to wealth and riches, but it isn’t. Neither is buying real estate using a proven program from an infomercial.

The Future

Bookstores are closing. Barnes & Noble is evaporating. Indie stores will have a resurgence, but they have limited space (and need to unless they want to go bankrupt like the megastores that tried to KILL them). THIS is the future of book sales. I saw this in the cosmetics section of my grocery store a few months ago. Insert a debit card and get a sample before you buy…

Why buy a WHOLE tube of lipstick when you can get a sample. LOSS prevention?

Why buy a WHOLE tube of lipstick when you can get a sample. Also, um LOSS prevention?

Oh, and these are popping up…

Screen Shot 2014-04-14 at 11.23.38 AM

Check your bank balance then BUY A BOOK!

For those who want a paper copy to hold...

For those who want a paper copy to hold…and get NACHOS!

These kiosks sound familiar. Reminds me of one of my posts from over two years ago. I wrote a lot of other blogs that said basically the same stuff, posts that are even older. But I’ve written over 800 blogs and I’m lazy and have to get back to writing books. And I am not alone in seeing this trend. I’m no great genius. Other people saw this coming.

Um, clearly since I can’t claim I invented any of these machines. Ok, I could, but I try to restrict lying to my fiction.

But, if THESE kiosks are down the pipeline, how can we reasonably come to the conclusion that social media is a total waste of time? Relying totally on social media is a waste of time, but I’ve been saying that for years. As authors, we are wise to think in terms of our careers. Think like a business, as in short-term and long-term. Platforms and careers need a wide base, deep roots, a community of support, time and a heck of a lot of sweat equity.

Also, there are effective ways to do social media and ways that make others want to stab us in the face (which was why I wrote Rise of the Machines—Human Authors in a Digital World).WANA ways WORK but they take time. ROM has a step-by-step plan. Heck, don’t buy my book. Browse my blogs for free. I just care about your success.

The Future IS Bright for Writers

The future for authors is wonderful, but there is no Social Media Shake Weight. Sorry. I was bummed, too. But here’s the thing. The same articles that will discourage writers from social media because it doesn’t sell books aren’t also demanding we halt all book signings. Book signings are fun, they are social, and they’ve historically been a way to connect authors to an audience in a personal way.

Until social media they were the only way. 

But book signings were NEVER meant as a sole means to sell books. In fact, it was really never even the purpose of a signing. Rather it was connection with the author as a person.

Craftfest

Even if a writer has a line out the door, the most even a mega-author might sell is a thousand books. Let’s be generous. FIVE thousand books. A drop in the bucket if you’re Dan Brown. Is selling 5,000 books relevant when an author sells millions? When an author has to board a plane, stay in a hotel, sit in one spot signing for hours or even come up with a speech? And travel city to city to city for a month or more instead of writing?

Food for thought 😉 .

We live in a wonderful time to be a writer. Yes, it’s work, but there are a lot of reasons why this job isn’t for everyone. Success in anything is about staying power, passion, and effective action (solid social media, building relationships, and writing MORE books and GOOD books).

What are your thoughts? Are too many authors banking too much on social media? Do you feel social media has been sold to writers as a get-rich-quick-scheme? Do you see other authors approaching social media in a way you know is going to burn them out? Do you know of any nontraditional authors who sold zillions of books yet didn’t use social media at all? What did they do?

…ALIENS.

I LOVE hearing from you!

To prove it and show my love, for the month of APRIL, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).

 

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149 Comments